Months , reset button not working

[Almost2iphone]

Tried all the tips. Still no updates yet internet is full of this problem. Cannot restart..or screen vapture. The button doesnt work. If issue not resolved in weeks ,i will leave sony as this is deplorably low and very bad. My phone also has no updates received anymore??!

[Uliwooly]

@Almost2iphone

You have a hardware issue which has to be addressed by your local Xperia care, as for updates which android version and build number do you have?

Contact your local Xperia care

http://www.sonymobile.com/global-en/support/contact-us/

[Almost2iphone · Accepted solution]

Thanks fir your reply.

[Uliwooly]

Anytime