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MHL not working in Android 5.1 (23.4.A.0.546)?

SOLVED
HumourMe2
Visitor

MHL not working in Android 5.1 (23.4.A.0.546)?

Anyone got MHL working? I tried this with 5.1.1 to no effect (the Bravia TV recognised the adapter but the phone didn't react when plugged in). Should I revert or is there a way to test this? So far I've tried two different adapters - the first wasn't recognised by the TV, the second was - progress! All cables have been swapped to no effect.

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

It seems your phone doesn't even detect it's connected with MHL which i'm afraid does sound like hardware to me.

Your course of action is what i would suggest as well. A software repair to make sure that it's not a software issue in your phone and then try another adapter (or another Xperia phone with yours) to see where the hardware issue is.

In case it's your phone i recommend that you contact a service location or your local support team for assistance with having it repaired/replaced.

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6 REPLIES 6
Rickard
Master

MHL works fine when i test it here with our IM750.

Did your adapters work before you updated your phone? Have you plugged in the power cord to the adapter?

HumourMe2
Visitor

Only tested with 5.1.1 as I've only had the phone for about 5-6 weeks and upgraded the software fairly quickly. Power was plugged in - two seperate cables tested on that too, as well as two different power adapters. The only thing I didn't have two of, was the phone!

The adapter with the most progress (the Bravia recognised it for what it was) was this one: http://www.amazon.co.uk/gp/product/B00T7WYYX6 - LINDY MHL 3.0 to HDMI 4K Adapter

Rickard
Master

Looking at the reviews for this device and  the specifications for this adapter i believe it should work.

What happens if you connect the phone, open the dialer and enter *#*#7378423#*#*, select Service tests -> TV-Out test. Are you able to access Video format and select a video format?

HumourMe2
Visitor

I get this with both adapters

Screenshot_2015-08-19-19-17-40.png

I played with the test settings but could not provoke an output.  At the weekend I'll try a clean install of 5.1 and if that doesn't work the previous version if there is nothing else to test. Once the software is eliminated as a root cause then I'll try hardware.  There might be an mhl adapter at work I can also try with. 

Rickard
Master

It seems your phone doesn't even detect it's connected with MHL which i'm afraid does sound like hardware to me.

Your course of action is what i would suggest as well. A software repair to make sure that it's not a software issue in your phone and then try another adapter (or another Xperia phone with yours) to see where the hardware issue is.

In case it's your phone i recommend that you contact a service location or your local support team for assistance with having it repaired/replaced.

HumourMe2
Visitor

Phone repaired and still no luck. Adapter replaced and still no luck. Tested adapter on colleagues Z3 and not recognised. Seems this adapter doesn't work! Will try further purchasing after in store tests. I'd buy the Sony adapter if it wasn't discontinued!