Just bought quick charger for my new Xperia z5 premium at sony store but they gave me the EP881

[Janssen80]

Can I return the charger EP881 I bought from sony store as I thought it was the quick charger UCH10. Since my new xperia z5 premium comes with the new UCH20 charger already, and all previous xperia z phones came with EP880 so why gave me the retail version of my normal charger and put it in a box with "Quick Charger" on it when it's actually just its retail version?????

[_alexdon_]

If you asked for a quick charger, they gave you the charger according to what you have requested. UCH20 and EP881 are quick chargers.You should have asked for quick charge 2.0 compliant adapter and cable, which is different.

[Janssen80]

As far as I remember, the chargers from xperia z line are normal chargers (EP880=1.5A) which comes from the box itself. So sony selling fast chargers for our z5 premium with same normal charger out of the box?????

[_alexdon_]

Those normal chargers do offer a quick charging experience for Sony devices. Sony has UCH10 which is quick charge 2.0 compliant. In some countries, UCH20 can be found in the box and in others the premium is delivered with UCH10.

[Janssen80]

I think your missing the point, previous xperia z line uses quick charge 1.0 out of the box, so it's the normal charger(EP880). And my xperia z5 premium came with the smaller version of quick charge UCH20 which is the smaller version of EP880 if I'm not mistaken. So the term QUICK CHARGER does not apply to quick charge 1.0 since again I am telling you that it is the charger out of the box making it the normal charger for xperia z line. Or Sony misleading consumers now?????

[_alexdon_]

Sony is not misleading customers and you are not correct, no Xperia before supported qualcomm quick charge 1.0. The term quick charging for EP880/881 and UCH20 is just wording as it charged faster than the 1A chargers available on the market back when it came out. 

[Janssen80]

Waste of time lol, normal charger out of the box from sony smartphone, and sell it as quick charger because it's quicker than chargers from other smartphones, so you say it's not misleading. So my previous xperia z ultra uses quick charge 2.0 and the charger from box EP880 sony now call quick charger that is its normal charger, well done sony. One very unsatisfied customer. I buy xperia z5 premium then sell to me same old normal charger, nice, thanks sony, I really need two same chargers for my xperia z5 premium.

[_alexdon_]

I am not sure I understand what you mean but you should contact the dealer who sold you the charger and send it back if you don't need it.

[Janssen80 · Accepted solution]

I guess that's why the box for retail version EP881 have no datails of its input/output power so consumers wont be able to tell its the same normal charger out of the box with the name "Quick Charger" , really nice. Anyway, thanks guys. Just a lesson to me not to buy any accessories to any sony store. You guys are awesome at misleading, I mean selling stuff very usefull to us. And thanks alot for reply very helpful.

[_alexdon_]

I am sorry but we aren't working for Sony. If you think you have some suggestions for them, you can also try to contact your Local support.