got an xperia z and s both have update problems

[urjoking]

we have an xperia z and s in the house both phones are listed on sony mobile as having updates available neither will see the download using sus pc companion or ota,

any ideas?

can sony provide a direct download link or a system for updating that works?

[Uliwooly · Accepted solution]

just like any other update you have two options

1) wait for the update to be approved and released in your country and /or by your carrier/network provider

or

2) manually update your phone

[Uliwooly]

if you want to manually update your phone

How to manually update, downgrade, root 2013 Xperias

http://talk.sonymobile.com/thread/124152

[Uliwooly]

this will be helpful too

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[urjoking]

I will check out the links provided thanks, but the problem remains sony mobile website for my country says both phones have an update available both phones are unlocked to all networks/ carriers but are unable to update, why is this?

[Uliwooly]

which country and which website?

[urjoking]

uk

http://www.sonymobile.com/gb/software/phones/xperia-z/

the page for the s says something similar but both phones do not have the respective version listed nor can they find it to download, both devices claim to be up to date, is the phone right or the website right

the links you provided are interesting but for belgium version does anybody (including sony) have a link for version 10.1.1.a.1.253 listed on sony gb website

Message was edited by: urjoking

[Uliwooly]

interesting that you don't have the update yet

[urjoking]

well two days on still no updates still no manual download link from sony, maybe I have a 3rd option stop buying sony products.:smileysad:

[#10]

How comes when I ask about this same question, you don't give me the same response, only tell me to wait or update through flash?

Yes you said the same thing before in the first post, but you never once said that it was strange that we still haven't gotten yet - which was what I have been telling you all this time!