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Without a warning, the mobile phone signal is lost.

darvinos
Visitor

Without a warning, the mobile phone signal is lost.

Although I know that at some point there is a strong mobile phone signal, suddenly can not make a call or someone call me.

I have to restart the device and immediately afterwards everything is working normally again.

Since November I bought my device has happened more than 10 times.

I'm losing business calls when I have not figured it out.

Screen displays are normal. It looks like I have a connection.

1 REPLY 1
Kycpokemon
Visitor


@darvinoswrote:

Although I know that at some point there is a strong mobile phone signal, suddenly can not make a call or someone call me.

I have to restart the device and immediately afterwards everything is working normally again.

Since November I bought my device has happened more than 10 times.

I'm losing business calls when I have not figured it out.

Screen displays are normal. It looks like I have a connection.


Try the same SIM with other phones if the problem persists, then try asking your Telco for a new SIM.

If it is just the XZ1, try doing a Software Repair using Xperia Companion (WARNING: This will wipe your phone unless you know... backup)