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Cannot lock the screen

robert1998
Visitor

Cannot lock the screen

Hi everyone, well i just got an xz1 and i noticed a strange thing. During facebook messenger call and using headphones the display isnt turning off by it self. It dimms but turns bright again. And when i press the lockscreen button on the right side it turns black a sec and back on.... On whatsWha works pefectly. I want to mentuon tbat without headphones if i put the phone to the ear, the screen turns off. So the proximity is working . Thanks

2 REPLIES 2
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Uliwooly
Expert

@robert1998

I think that's how the messenger app it's supposed to work but do contact facebook to report this as it's not a Sony app. 

robert1998
Visitor

Well on my Xperia x is working perfectly. Thank u anyway, i reported this a few days ago but no answer....