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charging really slowly!!!

rsj
Visitor

charging really slowly!!!

When my phone is connected to power source it is charging really slowly and also my phone is getting heated up, what should I do??
18 REPLIES 18
rsj
Visitor

Also when it is heated up its battery starts to drain even faster
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_alexdon_
Expert

Are you using original sony charger?

alexdon
rsj
Visitor

Yes, I am using the original charger and original data cable which I got with the phone when I purchased it, but now it is getting heated up unusually
rsj
Visitor

Specially when I am charging it and multitasking
rsj
Visitor

Even if I am not using it and it is just left for charging it gets heated
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_alexdon_
Expert

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
rsj
Visitor

Just telling my observation that, even though I am not using it or doing nothing while charging it gets heated
rsj
Visitor

Using live wallpaper can lead to this problem???
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_alexdon_
Expert

It can,but apps running in the background and syncing all the time can lead to that too.

alexdon