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Vaio update don't want to update

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copper_gear
New

Vaio update don't want to update

Hello everyone.


Laptop model: svs1512x1rb


Had some issues with vaio care updating, but after downloading and installing it manually from this tread:

http://community.sony.com/t5/VAIO-Announcements/VAIO-Care-8-1-has-been-released/td-p/43137



problem was solved and vaio care was happy for a while. But today VAIO update started to act very strange: shows pop-ups about new version available, but dont want to start download it. Even the tray icon didnt change after start (last time there was a little cyrcle, but now afer i trying to update - nothing happens at all). Can anybody help with solving this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
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rich912
Contributor

Hi copper_gear,


Support have confirmed that there is a server issue which may be the cause of your problem. Please see this thread for further information and any further updates on the situation.


https://www.sony-europe.com/discussions/message/1246136#1246136


There is also a possibility that your problem has been caused by installing an update that was released by Sony USA and not Sony Europe. Sony Europe have not released a manual update to Vaio Care 8.x - this has only been released as an automated update for your model and all European models.


Rich


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3 REPLIES 3
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rich912
Contributor

Hi copper_gear,


Support have confirmed that there is a server issue which may be the cause of your problem. Please see this thread for further information and any further updates on the situation.


https://www.sony-europe.com/discussions/message/1246136#1246136


There is also a possibility that your problem has been caused by installing an update that was released by Sony USA and not Sony Europe. Sony Europe have not released a manual update to Vaio Care 8.x - this has only been released as an automated update for your model and all European models.


Rich


Go n-éirí an bóthar leat
profile.country.ru_RU.title
copper_gear
New

Thanks, rich!


I hope there will be no problems with that manual update. Well, let's wait and see.



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rich912
Contributor

You're welcome copper_gear.


I suspect that it is the server problem but as you say let's wait and see...


Rich


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