How can I Get my inbuilt camera to work on Z12?

[iacleme56]

I usually use an external webcam (part of my external monitor), but as this is not presently available, I need to use the inbuilt webcam.

It has worked in the past. Indeed, I recall at one time having been presented with a list of alternative webcams to use - with the inbuilt one being one of them (when I did briefly try it).

But now I need to use the inbuilt one, I cannot find any option that enables it.

Device Manager shows the inbuilt webcam in working OK.

But Skype can't call it up.

Any help would be appreciated.

Ian

[Blencogo]

HI Ian,

Skype is probably still set to your external webcam.

In Skype go to Tools -> Options -> Video Settings and you will see a drop-down box to select which webcam you want to use.  Find your internal camera (it may say Sony or USB Camera) and select it.

[iacleme56]

Thanks, but that's not it.

I'd already explored that - in both video options (identical, but one under General and one under Calls).

Oddly, the recipient can see me, but (a) I can't see me; (b) I can't see them. So the fault seems to be more to do with some other setting rather than the webcam itself.