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1971kl

help!!! after a complete reboot of my vaio i am now re-installingh software on it but for some reason i cannot get skype or picasa downloaded, the error message is the same both times saying that it is not a win32 or something application?? am tearing my hair out!
if anyone can help please do

Thalamus.

help!!! after a complete reboot of my vaio

Hi 1971kl,

welcome to Club Vaio..

Did you use the Vaio recovery utility to restore your Vaio..?

What model vaio do you have and are you running XP or Vista..?

1971kl

hi there
no i didnt use the recovery disks but the recovery facility installed on the vaio if that makes sense - a guy from the sony helpdesk walked me through it. everything else is working fine just these download programmes wont happen ?? the actual full message i get is ....\temp internet files\conent.IE5\ OBV3OEDH\ skypesetup[1].exe is not a valid Win32 application

its really doing my head in!!

many thanks for your reply, i really appreciate it
K

Thalamus.

Hi 1971kl

Try this..

Open this Skype web link HERE , once loaded click on the Download Skype link.

When the download window appear click the save button and save the file to My Documents or similar..

Once the file has been downloaded browse to the Skype.exe set-up file in My Documents and double click to start the installation..

Hopefully Skype should install..

1971kl

thx for your help thalamus but i get the same problem.....i think it may be time to do the sitting on the phone to sony for ages thing

many thx
k

Thalamus.

Hi 1971kl

Try Emptying the Temp & Temporary Internet folders, you can do this by using the Disk Cleanup tool.

I'm presuming your using XP??

Click Start > All Programs > Accessories > System Tools > Disk Cleanup.

In the new window ensure C: is selected and then click OK.

Once calculating has completed select the Temporary files & Temporary Internet files check boxes, then OK and then click Yes to confirm the deletion.

Also it may be worth checking that the application names do not appear in Add & Remove programs

Click Start > Control Panel > Add/Remove Programs.