Join now - be part of our community!

System application UI blocked

Raffaellaxperia
Visitor

System application UI blocked

Since two days ago,  one time in a day,on my experia m5 appears a message "system app UI is blocked not properly" and give me che chance to select OK but the smarphone still remains blocked by this message until I restart it. What is this? Can I restore it or go to the assistance? Thank you

4 REPLIES 4
profile.country.US.title
Qatrium
Expert

Hello @Raffaellaxperia and welcome to the community!

I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Follow the steps given in blue links, and keep us updated.

Raffaellaxperia
Visitor

Thank you,  I will connect it to experia companion, hope it will be resolutove

profile.country.IT.title
Icarius
Expert

Hi, I have the same problem, I used Xperia Companion but after a few days it has reappeared, maybe the UI System App needs to be updated Thinking_Face


Simone
Raffaellaxperia
Visitor

Hello, I didn't resolve with companion but now the message ui system blocked appears more rarely.