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Cybershot Forum
Does anyone know of a Cybershot forum where the moderators have at least seen the camera? This forum is a joke! I do not think there is an instance on here where anyone has got a sensible response. It is the same on other Sony forums too. Once again Sony fall down spectacularly on customer care.
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Hi sphinxxxxx,
Thanks for posting on the sony forums and sorry you haven’t found the answers you were looking for. I appreciate it must be frustrating but the forum is actually set up as a user forum that Sony has made available for their customers to share opinions and tips about their products. It isn't a means to get in contact directly with Sony. I would suggest to contact Sony directly if you aren't getting useful feedback here.
You can find all the contact details here: http://www.sony.co.uk/support/en/contacts
Hope that helps and you get an answer or some useful advice soon.