TRV57E video compartment always ejected

[jupette21]

Hello, I bought a handycam with nightshot 8 mm (which prompted my purchase). No battery compartment but also compartment video can  down but is always immediately ejected, there is a tape or not, it goes up immediately!

Sorry for my bad english !

What to do ?????????? I have no error message. HELP !!!!!!!!!!!!! Thank you.

[Mick2011 · Accepted solution]

Hi jupette21

Sound like a mechanical fault which will need to be checked by a technician. Follow this link...

http://support.sony-europe.com/dime/camcorders/sd/v8c/v8c.aspx?site=odw_en_GB&m=CCD-TRV57E

...and click on Support request form.

Hope it works out well.

Cheers

Mick

[jupette21]

Thanks a lot Mick... i am afrait it's a material problem. I e-mail Sony with your link.

Thanks.