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Unable to turn on tv
I have the Sony KD-49X8309C that over the last few days has been crashing and rebooting
Now today it wont turn on at all. If i plug a usb charger in to the usb socket it works so theres power to the tv
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Same issue here. Not sure what to do
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Did you get this issue resolved?
Mine froze in the middle of operation and is now stuck in an endless reboot regime and I cannot restart it. I have tried updating the firmware by USB 3 times per Sony's procedure which has not worked: https://services.sony.co.uk/supportmvc/en/content/triage/pos/perform-firmware-update-android/5-1-6/1...
I have tried to do a factory reset according to the instructions: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49x8309c/artic... This has not worked either.
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Hi aileenomahony
I read somewhere that you need to try the manual factory reset up to five times for it to work. Have you tried that?
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Sony have scheduled a repair.