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Unable to cast to SonyBravia TV

SOLVED

Unable to cast to SonyBravia TV

I have a Sony Bravia Android TV and ave been able to cast from my android Tablet and mobile successfully, this includong films etc.

 

All of a sudden this has stopped working.. It comes up on the all cast list, connects but then comes up with just a black screen no matter what I do.

 

Ihave tried a few different thing's but got nowhere!

 

Anyone have any aid to this at all?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Hitechhany
New

Hi.

I had the same problem for sometimes but finally today i found out that my tv was connected to my 5G wifi but my phone was connected to my my 2.4 wifi.

As soon as i put both on the same wifi.

It worked.

Check it out.

It might be the same problem like mine.

 

View solution in original post

17 REPLIES 17
Anonymous
Not applicable

Hi there

 

I am unsure on what things you have tried, so forgive me if you have done these. 

 

First thing to try is a soft reboot of the TV - Press and hold the power button on the remote control for more than 6 seconds and the TV should reboot itself.

 

Also, try the following:

  1. Goto the Google Play Store
  2. Go into the "My Apps" section and see if there is any updates
  3. Once updated (if needed) exit the Google Play Store, and goto the TVs Settings area
  4. Goto Storage and Reset > Storage > Apps > Running Apps > Google Cast Receiver
  5. Clear Cache and Clear Data

 

Cheers

Hi thanka you for your reply,

 

I tried these steps as suggested but had no luck!

 

Is there anything else I can do?

Anonymous
Not applicable

Hi there

 

As the above didnt work, I guess we go back to the two basic first steps.

 

  • Ensure that your TV has the latest firmware installed
  • Factory reset the TV - see instructions HERE

 

See how that goes

 

Cheers

profile.country.GB.title
Hitechhany
New

Hi.

I had the same problem for sometimes but finally today i found out that my tv was connected to my 5G wifi but my phone was connected to my my 2.4 wifi.

As soon as i put both on the same wifi.

It worked.

Check it out.

It might be the same problem like mine.

 

profile.country.GB.title
davyjon
Explorer

Unable to cast from mobile since last android update. Anyone else have same problem?

profile.country.GB.title
Dylan9286w
Explorer

I am having the same issue since the update a few weeks ago. My phone shows my TV as an option for casting but when i select it,nothing happens!! 

 

Is there anything i can do on the TV to get it working?

profile.country.GB.title
DMuhny
New

Hi! I created this account to inform others of the solution I found today.

 

After the most recent update to my TV, if I attempted to cast from my android phone (tv showed up as a device to cast to) nothing would happen. I could press the cast button and instead of it connecting, it would seem as though the button was doing nothing at all.

 

Solution:

  1. On the supplied IR remote control, press the HOME button.
  2. Select Settings icon Settings.
  3. Under the TV category, select App.
  4. Under the App category, select System app.
  5. Under the System app category, select Google Cast Receiver or Chromecast built-in.
  6. Clear data
  7. Uninstall updates

This worked for me. I hope it works for others as well. Good luck!

profile.country.GB.title
davyjon
Explorer

Thanks for that info. Followed you instructions, mobile screen says casting to...DMR-HWT150. Only problem ...my tv is KD-43XD8099 ! No cast on my tv...is someone else receiving my cast?

David Pearson

Sent from my iPad
profile.country.AU.title
PJMBARLICK24
Explorer

I have the same problem with Sony kD65-A9F.

has there been any resolution to this?