"Sony Select an error has occurred”

[Risc0n]

I did a factory reset of my TV today. Now Sony select will not load, which means I am missing BBC iPlayer and Amazon Prime.

I tried manually starting but it comes up with the above error. Was all working fine until reset, tried multiple factory reset and still same error.

What is causing the problem, I have the firmware that came out last week 

Sony XE90

[Risc0n]

Yes indeed, it is working again now. Seems like Sony needed to update the server configuration for the latest firmware update.

[bluehorseshoe85]

I am still having problems. 

Now the sony select apps have reappeared, however at least some do not work. 

I cannot open bbc iPlayer and ITV (possibly others). When I try and do so, they each say ‘loading’ and then eventually ‘an error has occurred. Please try again later’. 

Any ideas?

[pb1965]

Have you tried doing a soft reset of your tv? Don't know whetherthis nwill work but nothing to lose.

With the tv switched on, direct the remote at it and press the power button for 5 sec or so until a powering off message appears. Then wait about 20 secs for tv to re-start itself.