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Netflix and Prime Video apps do not work

jtrinc
New

Netflix and Prime Video apps do not work

Hi all,

 

I have been trying to open Netflix or Prime Video apps for two days already but they do not work, while everything was good before. When I open the app, the screen goes black.

 

However, other apps such as Youtube still work. But the TV is responding very slowly to any inactivity... (and it was bought in January).

 

I have the device KD-55XD8599 and version 7.0 (the system says it is up to date).

 

This is really inconvenient since they are the two only apps I am using on my TV, hence I cannot do anything with it...

 

Thank you for the help.

2 REPLIES 2
jtrinc
New

problem solved

profile.country.GB.title
adamski99_uk
Member

I'm also having issues with Netflix and Amazon, what did you do to solve it?

 

Kind Regards

Adam