KD-55X8505C

[Knutti]

Hello!

Have this strange issues with my tv. 

First of all here is my "setup" 

I have a Sony STR-DN1060 that i have all my equipment connected to (Sat tv, ps and apple tv) and signal to the tv it self. But when i switch from sat tv and start up netflix and start a movie the screen goes black and some times show some glitch of green colors but no image of the movie it self, but there is sound.. And if i close netflix and start it again the same problem accurse. Then i have to turn off the sat tv reciver and restart the tv manually to get netflix to work properly again. Why does this happend and HOW do i fix this? 

And the tv has the lastest firmware.

[Anonymous]

Hi there

If the issue is isolated to the AV Reciever, the first thing to try is to replace the HDMI cable.  Also ensure that it is connected to the ARC port on the TV (HDMI 4 ?)

Also, have a read of this:

https://community.sony.co.uk/t5/televisions/hdmi-problems-troubleshooting-steps/td-p/2141941

Because, its likely to be a connected device on the AV Receiver causing issues (Sat box?)

.

Cheers

[Knutti]

Hello! I have connected the tv with Arc before and the issue is still
there. The HDMI cables are all new. But the problem is the receiver? So if
there is an active signal to the receiver and i try to watch
netflix(app) on the tv it will leave netflix unsable unless i turn off all
signals in to the receiver??

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Mvh Espen Larsen