Cannot refresh screen on my Sony KD55AG8BU

[Bigdodge]

Bought the tv from Curry's  in March 2020. I have tried to refresh the screen as as requested however way I try to do it it does not  work. I get a red iod flashing 6 times. Anybody know what to do  or a telephone number at Sony to contact. Trying to get hold of somebody these days is like trying to get in touch with God. Thanks

[Joe_Dohn]

Here's the contact us page for Sony support.

You can try updating to the latest software version before contacting them though, I remember seeing a similar issue which was fixed by updating for other users.

- JD

[Bigdodge]

Bingo !!!!!!

You have sorted it.

Thank you very much.