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Amazon playback and sound issues

Amazon playback and sound issues

When trying to play anything on Amazon the playback always plays in fast forward and no sound, no way to adjust playback speed. Have untidtalled app cleared data /cache everything .

tv is up to date with uploads.

Even when screen casting from my iPhone after checking it works on the device when on the tv it is in fast forward.

can anyone help as Sony help seems impossible 

2 REPLIES 2
profile.country.GB.title
royabrown2
Hero

@Amazontroubles 

 

Amazon what? Android app on the TV? Amazon FireStick in an HDMI input?

 

What have Amazon got to say about this? It’s their code....


My favourite bedtime reading is a Sony product manual…

It’s the Amazon app on the tv