topic Update 4.0.3 r5a in Tablets

Update 4.0.3 r5a

to-tom — Mon, 17 Dec 2012 23:06:17 GMT

** Update **

After 2 days everthing is now working fine. Except the Tablet S just powers off and I need to reset it to work. This has happened 4 times since the update, but never happened before.

Now that I've had chance to use"movies" and "walkman" I really like what they have done. Very nice little touches that make it a pleasure to use both.

I am over the initial shock of my music/film/video not working, which was not a good introduction to the update! But happy no!

I found game icons disappeared but I put the them back and there seem to be no problems.

I will leave this thread open so comments can be updated and followed.

**************

Have just updated on Sony Tablet S and:

1) The movie player shows downloaded purchased films and tv shows from Video Unlimited, but will not play them get message saying cannot play video.

2) The new movie player is poor. Gone is the 3 choices of showing video/films. Replaced by boxes on the left for tv, movies and video unlimited. With littles squares showing episode/film. Do not like this at all.

3) Walkman or other music players will not play music.

Great job Sony- email on its way to complain!

Message was edited by: to-tom

Re: Update 4.0.3 r5a

breedBenR — Fri, 14 Dec 2012 07:52:09 GMT

me too, on the original Tablet S

updated this morning, without problems.

icons changed, purple squares are gone.

Re: Update 4.0.3 r5a

Roland_Larsson — Fri, 14 Dec 2012 08:30:43 GMT

My tablet ended up in guest mode where shortcuts to most of my apps are gone. I can't get back to the original account. Anyone who knows how?

Re: Update 4.0.3 r5a

mpattenden — Sat, 15 Dec 2012 00:03:50 GMT

guys,

not sure this is going to help but I upgraded as soon as I got the notification and can happily report no issues. I've tested the points listed as not working and they all work fine.

With one really useful addition in that the Walkman app discovers all the media on my NAS.

Regards

Padster

Re: Update 4.0.3 r5a

breedBenR — Sat, 15 Dec 2012 22:47:00 GMT

an issue i have, is that my desktop app icons are incomplete after the update.

I can readd app icons but they disappear after each reset.

Update 4.0.3 r5a

Thalamus. — Sun, 16 Dec 2012 18:55:36 GMT

mpattenden wrote:

guys,

not sure this is going to help but I upgraded as soon as I got the notification and can happily report no issues. I've tested the points listed as not working and they all work fine.

With one really useful addition in that the Walkman app discovers all the media on my NAS.

Regards

Padster

Hi,

I have to agree with Padster, have installed the update and as of yet I am happy to say I have not noticed any issues..

I have also checked the above apps mentioned by to-tom and unable to replicate any of the problems..:smileyconfused:

Re: Update 4.0.3 r5a

breedBenR — Tue, 18 Dec 2012 07:39:19 GMT

i have the same issue, to-om.

about a dozen apps affected

i'm planning a factory reset when i have time over xmas, to see if that clears the problem, but i will need .5 day to reinstall my apps, so can't test that quickly

Re: Update 4.0.3 r5a

mictaylo71 — Tue, 18 Dec 2012 10:47:39 GMT

Hi,

I am also having the same issue,i tried installing new apps and the shortcuts appeared to stay after reboot.

However,that only worked until i reinstalled the apps having issues and rebooted then most of them disappearred again. The issue is only happening to about a dozen apps as stated above.

Re: Update 4.0.3 r5a

rich912 — Sun, 23 Dec 2012 18:39:17 GMT

breedBenR wrote:

uninstall the app that has icon trouble

shutdown and restart tablet

install the app, placing the icon on the desktop

shutdown and restart tablet again:

icon has now stayed

Only tried Aldiko Book Reader to date but unfortunately the icon doesn't stay after the final reboot:smileysad:

Update 4.0.3 r5a

breedBenR — Sun, 23 Dec 2012 21:53:19 GMT

sofar worked for me for two apps: MX player, for example

did you truly uninstall (i.e. remove from the tablet) the app before first reboot?

Re: Update 4.0.3 r5a

rich912 — Sun, 23 Dec 2012 21:59:38 GMT

Yes, completely uninstalled all as per your guidance. As previously stated only tried with Aldiko - then took nearly an hour to re-import 600 plus books!

Re: Update 4.0.3 r5a

breedBenR — Mon, 24 Dec 2012 09:54:57 GMT

ouch. i feel your pain.

Update 4.0.3 r5a

breedBenR — Mon, 24 Dec 2012 14:57:31 GMT

thanks for your update Waodowd

so it has to do with apps moved to USB(=the internal sdcard space), from their default 'on Tablet' location (=the system internal memory)

question remaining is now if this goes for all icons/apps that were moved, or to some only.

this should be fixed. it is unwanted loss of functionality with the update. it makes it more difficult to manage the various storage spaces on the tablet, and to adapt it to individual type of usage. After the crippling of the use of the external sdcard2 for data with the update from 3.2 to 4.0, this is a second set back, crippling the use of apps and the operating system.

Message was edited by: breedBenR

Update 4.0.3 r5a

breedBenR — Thu, 27 Dec 2012 12:38:49 GMT

THE SOLUTION BELOW WORKS BECAUSE IT REINSTALLS THE APP IN INTERNAL SYSTEM

IF YOU MOVE THE APP2SD (MOVE FROM 'TABLET' TO 'USB') YOUR ICON FOR IT IS GONE

EASIER WAY IS TO MOVE YOUR APP2SD APPS BACK TO INTERNAL SYSTEM MEMORY, SAVES THE TROUBLE OF HAVING TO REINSTALL. THIS IS AN ACCEPTABLE SOLUTION FOR A SMALL APP BUT NOT FOR BIG MEMORY EATING ONES SUCH AS GAMES AND EBOOKREADERS AND ETC.

uninstall the app that has icon trouble

shutdown and restart tablet

install the app, placing the icon on the desktop

shutdown and restart tablet again:

icon has now stayed

no need for total factory reset

fix for the dozen of apps individually using above procedure

you will loose any app settings / app data associated to the app

Message was edited by: breedBenR

Added a message that it is a workaround not a solution

Update 4.0.3 r5a

breedBenR — Thu, 27 Dec 2012 14:38:33 GMT

I believe this bug has to do with the mounting of the sdcard during booting.

this is slower/is done later in the boot sequence than it was done before.

if you have just started your tablet, and go to all apps, you will only see the internal memory installed ones.

if you wait 10 seconds, then suddenly you see all apps: also those you have moved to sd.

this is in the sony app launcher version that replaced the default one on the Sony tablets.

either the desktop icon list should also be reinitiated at that late time too,

or the sdcard should be mounted earlier in the bootsequence, as in the previous version of the software.

WORK AROUND 2

Use guestmode, to make a mode 'sdcard apps'

Give it All Apps, No Code for easy switching,

change the desktop wallpaper to your liking

add app icons from App2SD card apps

these icons will stay.

wait until after the media indexing before entering the guestmode 'sdcard apps' to be sure.

Update 4.0.3 r5a

waodowd — Wed, 01 May 2013 20:21:29 GMT

Interesting. I submitted the following to Sony Support and had not heard anything so when I checked again today I saw that they had marked it as 'COMPLETED'. If I hear nothing further from them in the next few days I'll try to find someone to complain to.

Here's my problem as reported to Sony:

===============

Android 4.0.3 release 5aa upgrade to Tablet S [Incident:121214-000043]

After installing the above upgrade last night several icons disappeared which should not have. The respective apps were still installed so I placed them on the desktop using the App widget in the upper right corner of the screen as usual. They still worked OK, but when I powered down and subsequently switched on again they were again gone. I tried uninstalling one of them and re-installing it but the same thing happened again.

Two of the apps that I am having this issue with are BAD PIGGIES HD and PicsArt.

In case it is relevant, I had started the upgrade and about 2/3 of the way through the download it thought it was still downloading but the size of the downloaded data was not changing. I noticed the the system had scanned for further updates and it had found 3 apps ready to update; Since nothing was progressing with the system upgrade I installed these and then looked to see what happened with the Upgrade: It had reverted to the notification that the upgrade was ready to download and install so I started it all over again and this time it progressed normally but with the above noted problem. All of the above was done with a mains connection.

Please advise. I think there are about half a dozen apps in total which are affected.

===============

My tablet is not rooted and has had no previous issues.

I've included the Incident Number in case anyone from Sony is lurking in the shadows and would like to look into the issue.

Message was edited by: waodowd

UPDATE: 24DEC2012 at 12:22

This entry on the forum seems to have achieved what raising my problem with Sony Support did not achieve: I got two seperate responses from Sony Support. I let them know that there were now two of their people looking at the problem so they put it all in one case file and said someone from Support would telephone me.

I got a call last friday and was advised that I should do a backup as it might be necessary to do a factory reset. I said that I would need to sort out the best way to do that and they suggested that they could call me today (monday) and asked for a convenient time slot, so we agreed between 10 and 3; they also asked if I could make a list of all the apps that had disappearing icons, and could I check that all of the Sony apps were working correctly.

Over the weekend I took a systematic aproach:

1. I took a series of screenshots of the Apps & Widgets screens so I could see what was installed.

2. I checked each icon on these images to see which were not on my desktop (including those that I had removed) and listed them.

3. I cleared space on one of the tablet's screens and dropped the missing icons in the order that they occurred on the list.

4. After switching the tablet off and back on again I checked to see which icons had disappeared (there were nine in total).

5. I checked [Settings-Apps] to see if there was anything peculiar that they had in common and sure enough they all had the option to "Move to Tablet". One of the problem apps was BadPiggies, so I looked at Angry Birds and that was "Move to USB storage".

6. I changed two of the problem apps from USB to Tablet, and after restarting the icons now remained. Just to double check I changed one of them back to USB again and the icon disappeared after the restart.

7. I went back into [Settings-Apps] and made sure that all nine problem apps were moved to Tablet and did a restart. This time all nine icons remained.

All of these apps were installed originally without intervention and had not been moved around by me as I had plenty of space so I don't know what has occurred, but I'm glad to have sorted it out. The apps that I had problems with were: Aldiko, Bad Piggies, Diamond Blast, Jelly Defense, L&M Guitar, PhotoViva Free, PicsArt, PicShop Lite, and Tetris. I had no problems with any of the Sony apps.

Hope this helps someone else as I see that there are several people even on this sparse forum with the same problem.

Message was edited by: waodowd