topic problems with my new vaio in PCs & Accessories https://community.sony.es/t5/pcs-accessories/problems-with-my-new-vaio/m-p/32768#M59114 <HTML><HEAD></HEAD><BODY><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.es/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /> i have recently purchased a Vaio and on my first attempt to start it, after charging it for the recommended 8 hours, i get a white box with the message 'the computer restarted unexpectedly or encountered an unexpected error.windows installation cannot proceed. to install windows, click 'ok' to restart the computer, and then restart the installation.' then when i click 'ok' the laptop just reloads up and i get the same message. is there anyone who can help, i would be very thankful<BR /></P></BODY></HTML> Wed, 03 Sep 2008 08:10:59 GMT watforda 2008-09-03T08:10:59Z problems with my new vaio https://community.sony.es/t5/pcs-accessories/problems-with-my-new-vaio/m-p/32768#M59114 <HTML><HEAD></HEAD><BODY><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.es/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /> i have recently purchased a Vaio and on my first attempt to start it, after charging it for the recommended 8 hours, i get a white box with the message 'the computer restarted unexpectedly or encountered an unexpected error.windows installation cannot proceed. to install windows, click 'ok' to restart the computer, and then restart the installation.' then when i click 'ok' the laptop just reloads up and i get the same message. is there anyone who can help, i would be very thankful<BR /></P></BODY></HTML> Wed, 03 Sep 2008 08:10:59 GMT https://community.sony.es/t5/pcs-accessories/problems-with-my-new-vaio/m-p/32768#M59114 watforda 2008-09-03T08:10:59Z Re: problems with my new vaio https://community.sony.es/t5/pcs-accessories/problems-with-my-new-vaio/m-p/32769#M59115 <HTML><HEAD></HEAD><BODY><P><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.es/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /> i have recently purchased a Vaio and on my first attempt to start it, after charging it for the recommended 8 hours, i get a white box with the message 'the computer restarted unexpectedly or encountered an unexpected error.windows installation cannot proceed. to install windows, click 'ok' to restart the computer, and then restart the installation.' then when i click 'ok' the laptop just reloads up and i get the same message. is there anyone who can help, i would be very thankful<BR /></PRE><BR /><BR />Hi, try to enter in recovery mode to restore the VAIO to original configuration. Press F10 when the VAIO logo appears when the notebook turns on.<BR />Then you just need to follow the on-screen instructions.<BR /><BR />Let us know if it solved your problem <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.es/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /><BR /></P></BODY></HTML> Wed, 03 Sep 2008 08:20:17 GMT https://community.sony.es/t5/pcs-accessories/problems-with-my-new-vaio/m-p/32769#M59115 luisarn 2008-09-03T08:20:17Z