topic clean install and brightness cannot be adjusted in PCs & Accessories https://community.sony.es/t5/pcs-accessories/clean-install-and-brightness-cannot-be-adjusted/m-p/326841#M23079 <HTML><HEAD></HEAD><BODY><P>recently bought a VPCEH3 and on the whole happy with it, however will probably be last sony laptop i buy. the leading edge of the case looks like a design afterthought. no wonder sony are falling behind.</P><P></P><P>anyway. did a clean install of wind 7 64 bit and can't get the brightness to adjust via Fn keys. have googled and phoned sony support (useless) after a fair bit of research found out that the control software isn't just bad, it's a joke programmed by the same guy that designed the case. </P><P></P><P>is there any way to install this control software without going through multiple iterations to make sure you install in the right order.</P><P></P><P>less than impressed</P><P></P><P>thanks in advance</P></BODY></HTML> Mon, 21 May 2012 18:57:01 GMT mugen338 2012-05-21T18:57:01Z clean install and brightness cannot be adjusted https://community.sony.es/t5/pcs-accessories/clean-install-and-brightness-cannot-be-adjusted/m-p/326841#M23079 <HTML><HEAD></HEAD><BODY><P>recently bought a VPCEH3 and on the whole happy with it, however will probably be last sony laptop i buy. the leading edge of the case looks like a design afterthought. no wonder sony are falling behind.</P><P></P><P>anyway. did a clean install of wind 7 64 bit and can't get the brightness to adjust via Fn keys. have googled and phoned sony support (useless) after a fair bit of research found out that the control software isn't just bad, it's a joke programmed by the same guy that designed the case. </P><P></P><P>is there any way to install this control software without going through multiple iterations to make sure you install in the right order.</P><P></P><P>less than impressed</P><P></P><P>thanks in advance</P></BODY></HTML> Mon, 21 May 2012 18:57:01 GMT https://community.sony.es/t5/pcs-accessories/clean-install-and-brightness-cannot-be-adjusted/m-p/326841#M23079 mugen338 2012-05-21T18:57:01Z clean install and brightness cannot be adjusted https://community.sony.es/t5/pcs-accessories/clean-install-and-brightness-cannot-be-adjusted/m-p/326842#M23080 <HTML><HEAD></HEAD><BODY><P class="MsoNormal"><SPAN style="font-family: " arial="">Hi mugen338,</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial=""> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">We would need your exact model number to point you in the right direction, but generally speaking you will need to first install the SFEP driver from within Device Manager using the Have Disk Method then install Sony Shared Library followed by Sony Notebook Utilities.Check the Support site for applicable downloads.<BR /></SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial=""> </SPAN><SPAN style="font-family: " arial=""> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">You may find that the SFEP device (Sony Extension Parser Device) listed either under Human Interface Devices or an Unknown Device has a yellow warning symbol. If so follow these instructions to install the driver.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial=""> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Extract the files from the installation package to a known location. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Start &gt; Control Panel</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Double click <STRONG>Device Manager</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Right click the device and select <STRONG>Properties</STRONG></SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click the <STRONG>Driver</STRONG> tab. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Update Driver</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Browse my computer for driver software.</STRONG> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Let me pick from a list...</STRONG> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Have Disk...</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Browse</STRONG> and navigate to the folder where you placed the extracted files. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>OK</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Next</STRONG>. </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Click <STRONG>Finish</STRONG>. </SPAN></P><P></P><P class="MsoNoSpacing"><SPAN style="color: black; font-size: 12pt; font-family: " arial="">Reboot your system if requested.</SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial=""> </SPAN></P><P></P><P class="MsoNormal"><SPAN style="font-family: " arial="">Rich</SPAN></P></BODY></HTML> Mon, 21 May 2012 20:16:35 GMT https://community.sony.es/t5/pcs-accessories/clean-install-and-brightness-cannot-be-adjusted/m-p/326842#M23080 rich912 2012-05-21T20:16:35Z