topic Re: Please enable cookies in General chat

Please enable cookies

tribalhunter — Thu, 28 Jun 2012 13:43:00 GMT

Hi,

I am trying to send an email to support, and although I am logged in to my user a/c keep getting a message, "Please enable cookies in your browser so that you can log in". I have no idea why the Sony site can't register/add cookies for this activity. I am using Mozilla/Firefox on a PC.

Why would a company like Sony not have the website functionality to know that I am already logged in?

When I look at Options/Privacy/Show Cookies - there are at least 20 cookies under 4 Sony website headings, UK, Service, Service & Cust Help .. how many cookies do they need, and why won't the one I need to send an email register?

help

thanks

Ben

Re: Please enable cookies

mithcd — Thu, 28 Jun 2012 16:18:47 GMT

Some websites require this. Check this tutorial out.

http://support.mozilla.org/en-US/questions/664699

Re: Please enable cookies

tribalhunter — Thu, 28 Jun 2012 16:37:02 GMT

Thanks, I had the 'accept cookies from 3rd parties' unchecked. When I checked it the email page majically appeared. Is this normal, or bad architecture? It fall under the 'not very intuitive' department for me.

thanks again