topic Re: charging really slowly!!! in XPERIA archive

charging really slowly!!!

rsj — Sun, 09 Nov 2014 05:59:25 GMT

When my phone is connected to power source it is charging really slowly and also my phone is getting heated up, what should I do??

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 06:04:54 GMT

Also when it is heated up its battery starts to drain even faster

Re: charging really slowly!!!

_alexdon_ — Sun, 09 Nov 2014 09:26:29 GMT

Are you using original sony charger?

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 12:56:11 GMT

Yes, I am using the original charger and original data cable which I got with the phone when I purchased it, but now it is getting heated up unusually

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 12:57:23 GMT

Specially when I am charging it and multitasking

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 12:58:31 GMT

Even if I am not using it and it is just left for charging it gets heated

Re: charging really slowly!!!

_alexdon_ — Sun, 09 Nov 2014 13:29:42 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 13:49:56 GMT

Just telling my observation that, even though I am not using it or doing nothing while charging it gets heated

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 13:51:21 GMT

Using live wallpaper can lead to this problem???

Re: charging really slowly!!!

_alexdon_ — Sun, 09 Nov 2014 14:18:36 GMT

It can,but apps running in the background and syncing all the time can lead to that too.

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 15:56:07 GMT

No apps are running in the background, the phone gets heated while charging only,

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 15:56:49 GMT

And as the temperature of phone rises charging rate slows down

Re: charging really slowly!!!

_alexdon_ — Sun, 09 Nov 2014 16:10:01 GMT

You should stop by a sony service.

Re: charging really slowly!!!

rsj — Sun, 09 Nov 2014 18:30:21 GMT

K tomorrow I will take my phone Sony care

Re: charging really slowly!!!

rsj — Mon, 10 Nov 2014 17:41:50 GMT

Today I was planning to go to Sony care but to my surprise my phone was not getting heated so I dropped the idea, now it is again getting heated up, what should I do?

Re: charging really slowly!!!

rsj — Mon, 10 Nov 2014 17:43:14 GMT

It reaches to the temperature of 45-46C, is it normal???

Re: charging really slowly!!!

_alexdon_ — Mon, 10 Nov 2014 19:40:55 GMT

It depends on how it gets hot,if you are using it intensely it is normal.

Re: charging really slowly!!!

rsj — Tue, 11 Nov 2014 02:53:35 GMT

While charging I just browse on Facebook or use WhatsApp, is it intense use???

Re: charging really slowly!!!

_alexdon_ — Tue, 11 Nov 2014 05:12:42 GMT

Not really but it is recommended while charging to not use the device.