topic Screen Lock Switched to Voice Activate in XPERIA archive

Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 12:46:37 GMT

Somehow my screen lock has switched to voice activation and the keyboard doesn't activate. Voice activtation doesn't seem to accept anything. I have powered down and powered up and the same thing returns.

Any suggestions?

Re: Screen Lock Switched to Voice Activate

_alexdon_ — Thu, 20 Nov 2014 12:48:54 GMT

You might want to try to drag down the notification bar with 2 fngers,go to accesibility and disable talkback.

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 12:58:52 GMT

The device is locked so i can't seem to do this. When I tap the area for the password to open the device, as opposed to seeing a keyboard, I see a microphone with the text "Speak now"

Re: Screen Lock Switched to Voice Activate

_alexdon_ — Thu, 20 Nov 2014 12:59:57 GMT

Try to double tap to insert a PIN.

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 13:07:39 GMT

Even with a double tap, only the microphone shows.

Re: Screen Lock Switched to Voice Activate

_alexdon_ — Thu, 20 Nov 2014 13:08:36 GMT

You could try to perform a software repair to gain back access but you will lose internal memory.

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 13:09:30 GMT

How do you perform this?

Re: Screen Lock Switched to Voice Activate

_alexdon_ — Thu, 20 Nov 2014 13:10:08 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 13:21:29 GMT

PC Companion indicates that the phone is locked.

Re: Screen Lock Switched to Voice Activate

Thommo — Thu, 20 Nov 2014 13:49:04 GMT

If you are performing a system repair then you shouldn't see this message

Performing a system repair - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 14:51:21 GMT

I really would hate to reset the device if there's another way. Do you think that a factory reset is the only way to get out of this issue? Any other suggestions/recommendations to try to fix the issue?

Re: Screen Lock Switched to Voice Activate

Thommo — Thu, 20 Nov 2014 15:18:05 GMT

Sorry to say this but you won't find any other solution unless you figure out what the voice command is

Re: Screen Lock Switched to Voice Activate

PJF — Thu, 20 Nov 2014 15:35:25 GMT

-Sigh- I didn't set a voice password.

Bad news for me, but thanks for your prompt replies and help.

Re: Screen Lock Switched to Voice Activate

_alexdon_ — Thu, 20 Nov 2014 16:17:46 GMT

I really do not know how you could have done that,but you should keep us updated on your decision.

Re: Screen Lock Switched to Voice Activate

dandy63 — Thu, 20 Nov 2014 16:25:04 GMT

@PJF wrote:
-Sigh- I didn't set a voice password.
Bad news for me, but thanks for your prompt replies and help.

Hi, did someone else have access to your Z2.......

Re: Screen Lock Switched to Voice Activate

kamalaggi — Fri, 21 Nov 2014 20:05:40 GMT

Your keyboard could have force closed causing this to happen