topic When I Start my Sony Xpria SP It stucks on Sony logo and restart in Other/General

When I Start my Sony Xpria SP It stucks on Sony logo and restart

Wasukhan — Wed, 01 Feb 2017 08:09:26 GMT

last night when I put My Sony Xperia Sp on Table and I Slept .......next morning I tap on Start button my Phone start and stuck on Sony logo and Restarts and Restarts and stucks on Sony logo and Restarts ........plzzz help me if Anyone Know to solve this problem? ????????

Re: When I Start my Sony Xpria SP It stucks on Sony logo and restart

Emir1 — Wed, 01 Feb 2017 08:27:54 GMT

Hi @Wasukhan, I'm very sorry to hear about your phone.

Could you try removing SIM- and SD cards if you have them mounted, and then force a shutdown of the device? To force a shutdown, press and old the OFF button located at the back of the device (dismount the back cover first) with the help of a pen or a similar object. Once you've done that, try starting the device again to see if it boots correctly.

If it persists, then I recommend that you perform a software repair using Xperia Companion, but please note that all data stored on your device will be lost as the software repair replaces the system with a fresh one.

Let me know how it went!

Re: When I Start my Sony Xpria SP It stucks on Sony logo and restart

Wasukhan — Wed, 01 Feb 2017 19:00:54 GMT

Thank You for your solution ....I will try it ...thanks

Re: When I Start my Sony Xpria SP It stucks on Sony logo and restart

Emir1 — Thu, 02 Feb 2017 07:34:35 GMT

That sounds like a good idea, keep me updated!