topic Re: cannot boot up the phone in Other/General

cannot boot up the phone

thariblakes — Fri, 10 Jun 2016 09:01:50 GMT

plz help me ... i have a xperia p ... it have a series problem ... when battery level is below about 60% phone stuck most of the times . then i cannot turn it on. when i tried to turn it on it crash like above pictures and stuck . i had only one possible way . it's to connect to charger and turn it on . but today that trick also not working ( i'm sure battery is above 90%) . it stuck every time . plz give me clue whats going on . (sry for my english )

Re: cannot boot up the phone

Patrik — Fri, 10 Jun 2016 09:08:56 GMT

Hi @thariblakes,

In that case I would advice you to send your phone in to an authorized service center for further investigation. For more information contact your local support.
http://support.sonymobile.com/global-en/contactUs/

Re: cannot boot up the phone

thariblakes — Fri, 10 Jun 2016 09:26:53 GMT

thanks for reply . phone turned on 2 minutes ago ( at 96% ) . but it's not last long if i disconnect the charger . definitely i have to seek the help of support center .... but can you tell what is the problem as u think ? if it's the battery i can change the battery . but i'm bit of confused if it is the motherboard ? ... a simpe guess will help me .......

Re: cannot boot up the phone

thariblakes — Fri, 10 Jun 2016 09:48:10 GMT

phone again stucked in 100% ( when plugged in to the charger ) . then i turned it on again . i saw the battery dropped down for 88% ..... ... i dont know what's going on .... . i should visit the local support ASAP

Re: cannot boot up the phone

Patrik — Fri, 10 Jun 2016 10:19:34 GMT

I am not really sure why that is happening. I can only advise you to contact your local support in order to send your phone in to an authorized service center to get the phone checked.

Re: cannot boot up the phone

ApexP — Sun, 10 Jul 2016 11:46:04 GMT

Hello, I have a similar problem with my Sony Xperia P. I've been using it for more than a year, and it has suddenly stopped responding. It won't turn on no matter what. I've tried hard booting it with pressing vol up and power, but nothing. Only thing it does is when I plug in the Charger, it does a faint blink, and don't charge. Idk what it is. I've rooted and clocked the phone, because I've been having very slow responds, and have to wait a minute or more to open a program. I've use few rooting programs to make it run smoother. And after a few months or so this happens... Any solutions? Would it fix if i replaced the battery? 😕