topic Re: Unfortunately, Xperia Home has stopped Working in Other/General

Unfortunately, Xperia Home has stopped Working

suresh_18th — Fri, 13 Jun 2014 09:41:27 GMT

Dear Team

My system canot proerly woring

Unfortunately, Xperia Home has stopped Working

Regards

suresh Kharat

Re: Unfortunately, Xperia Home has stopped Working

_alexdon_ — Fri, 13 Jun 2014 14:04:25 GMT

Settings-apps-all-xperia home,force stop and clear data.Restart.

Re: Unfortunately, Xperia Home has stopped Working

Alexander1 — Fri, 13 Jun 2014 14:38:17 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If the suggestion above doesn't help I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Unfortunately, Xperia Home has stopped Working

rainyday77 — Sun, 26 Oct 2014 22:06:21 GMT

My Sony xperia z3 compact says the same thing. I can't access anything and the popup stays on the screen. I tried starting it in safe mode, but it is still unaccessable. I tried to restore it from my computer, but it only backed it up and wont restore. It's a brick! What can I do?

Re: Unfortunately, Xperia Home has stopped Working

Rickard — Wed, 29 Oct 2014 11:33:52 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you're having issues with your Z3 Compact.
Can you please take a screenshot of this error message and post it here? To take a screenshot, hold the on/off button and then select "Take screenshot".

Then try to clear data for the app called Xperia Home by sliding down the status bar at the top and select Quick settings -> Settings -> Apps -> All -> Xperia Home -> Clear data -> OK and then restart the phone.
Note that this will reset your configuration of the home screen.

Re: Unfortunately, Xperia Home has stopped Working

shimbumburu — Tue, 18 Nov 2014 01:17:10 GMT

My xperia home has stopped workin,when switch it so safe mode then it freeze and go off then it restart itself. Plz hlp

Re: Unfortunately, Xperia Home has stopped Working

ash_78 — Tue, 18 Nov 2014 23:24:16 GMT

I have the same issue. Using a custom launcher (Solo) so the phone is still usable as I can clear the pop-up by pressing OK. But where is the support from Sony for this?? Google the issue and it's widespread, and only appears to have become prevalent recently, which implicates recent updates.

Sony Support - please assist. What info do you want from me to help resolve this??

EDIT - I've just observed that this an Xperia J forum. Apologies, my handset is actually a Z3 Compact. The issue is still the same though, so support is still required!

Re: Unfortunately, Xperia Home has stopped Working

Rickard — Wed, 19 Nov 2014 13:31:58 GMT

Sorry to hear that you have this issue as well.

Could you please take a screenshot of this and post it here and also try the suggestion in my previous post and let me know if the same thing happens?

Re: Unfortunately, Xperia Home has stopped Working

jvaleski — Sun, 30 Nov 2014 17:47:58 GMT

I had this problem. Here's how I solved it.

- two-finger swipe from the top of the screen to get to "Quick Settings"

- selected "Settings"

- "Apps" -> "All" -> "Xperia Home" -> "Clear Data"

- this casuses your home screen layout and some app login stuff (like facebook and twitter) to get reset, so you have to re-login to a few things, and re-layout your home screens, but, at least the dialog went away.

Re: Unfortunately, Xperia Home has stopped Working

AusRichie — Fri, 05 Dec 2014 03:54:38 GMT

@ash_78 wrote:
I have the same issue. Using a custom launcher (Solo) so the phone is still usable as I can clear the pop-up by pressing OK. But where is the support from Sony for this?? Google the issue and it's widespread, and only appears to have become prevalent recently, which implicates recent updates.
Sony Support - please assist. What info do you want from me to help resolve this??
EDIT - I've just observed that this an Xperia J forum. Apologies, my handset is actually a Z3 Compact. The issue is still the same though, so support is still required!

You don't need to do anything as drastic as factory resetting. Go through Settings/Apps then look at All apps. Scroll down the list to find Xperia Home, select it, then Clear Data. This should fix the problem.

Re: Unfortunately, Xperia Home has stopped Working

ash_78 — Fri, 05 Dec 2014 03:58:10 GMT

Thanks to the 3 of you who replied suggesting to Clear Data for Xperia Home. Worked a treat.

Re: Unfortunately, Xperia Home has stopped Working

aphotic — Tue, 30 Dec 2014 05:08:27 GMT

I just wanted to reply that this worked for me. I recently got a Sony Xperia Z3. Tonight, for some reason, it would not respond after charging. In the upper left crorner where normally it was a green LED or flashing blue LED, I had a yellow LED light. The phone would not respond. I could restart it by holding down power & volume, but I would loop on the error that Xperia Home stopped working.

I swiped down from the notification bar and went to Settings, Apps, All, Xperia Home and cleared the data. I had to restart and my phone is responsive again. I think it had to do with a theme I downloaded. I had the Miles Davis Kind of Blue theme installed. Anyways, I am going back to stock desktop for now because I cannot afford to lose my phone's functionality.

It's only been a month that I've had this phone and I've loved it so far. I'd hate to have an issue with it now.

EDIT: I see this is an Experia J support forum but it was the first response on google when I queried "sony z3 xperia home has stopped" so maybe it will help others in the future.

Re: Unfortunately, Xperia Home has stopped Working

rugburn09 — Tue, 13 Jan 2015 06:00:43 GMT

Just got the new sony 2 days ago...

has aparently stopped working, plugged it in , restarted etc etc.

kinda upset thought things were up to fluency with Apple..

Maybe I should switch back..?

Re: Unfortunately, Xperia Home has stopped Working

Emrina — Thu, 15 Jan 2015 21:50:22 GMT

I have a Z3 that suddenly stopped working tonight.

It just says "unfortunately Xperia Home stopped" and "unfortunately email stopped". I can not access anything and I get the same messages in Safe Mode.

It is not possible to access anything, if I try to swipe from notification board and use quick settings the phone freeze and goes off.
I can swipe in my pattern and I instantly get a blinking message as stated above.

I have not added any apps lately and my phone are not used for internet purposes much. So the advices stated in this article does not work on my phone.
No, i can not take a screen shot, because, phone is frozen

The phone has never been dropped and has a cover on as well

Re: Unfortunately, Xperia Home has stopped Working

Rickard — Fri, 16 Jan 2015 08:58:19 GMT

Sorry to hear that.

One thing you can try if your phone has internet is to download and install another launcher. To do that, go to play.google.com using a computer, logon with your Google account, select a launcher, click Install and then select your phone. You can for example try this launcher: https://play.google.com/store/apps/details?id=com.teslacoilsw.launcher

Wait a few minutes so that the phone has time to download and install the app (this is done automatically if it's connected to the internet) and then restart the phone. When it starts it should ask if you want to use Xperia Home or Nova Launcher. Select Nova Launcher and then see if you can access Settings and clear data for Xperia Home. Then you can switch back to Xperia Home under Settings -> Home.

If this doesn't help i recommend that you perform a repair of the phones software using a computer. You can download software for this from http://support.sonymobile.com/global-en/xperiaz3/software/.

Re: Unfortunately, Xperia Home has stopped Working

kumiho1 — Fri, 06 Feb 2015 02:55:31 GMT

My phone had this same error. (Experia Z1)

i did the same sequence above and it work!

Re: Unfortunately, Xperia Home has stopped Working

tanvir322 — Thu, 20 Aug 2015 21:08:14 GMT

I am having the similar kind of problem, googled many options but none seems to be applied in my case as I am continously getting popups, and can't select any settings or any other option.

I don't have backup of my updated contact list unfortunately so don't want to reset the phone right now.

But it is totally unusable now, after getting the popups for some times, phone gets hanged.

Please suggest if there is any solution.

Re: Unfortunately, Xperia Home has stopped Working

Suri1212 — Wed, 26 Aug 2015 23:53:10 GMT

Thanks.. Its worked...

I want to know the reason.. Can you explain?

Re: Unfortunately, Xperia Home has stopped Working

irfan786 — Thu, 12 Nov 2015 09:15:17 GMT

xpiria has stopped

Re: Unfortunately, Xperia Home has stopped Working

pervanah — Mon, 07 Dec 2015 14:24:28 GMT

I have the same problem. I tried clearing data and cache for the xperia home on the app setting, but that did not help