topic Why does my phone keep losing its Wi-Fi connection in Other/General

Why does my phone keep losing its Wi-Fi connection

npickett — Tue, 01 Oct 2013 12:43:12 GMT

My phone keeps losing Wi-Fi connection when my previous Sony phone didn't when I sit in same seat in my home. The only difference is the phone.What has Sony done to the new phones

Re: Why does my phone keep losing its Wi-Fi connection

Kaiser_Soze — Tue, 01 Oct 2013 12:52:36 GMT

Seems to be Sony's trade mark. I used to have 2 different SE's so far and each one of them had this problem.

Re: Why does my phone keep losing its Wi-Fi connection

gwhispererz — Tue, 01 Oct 2013 13:56:51 GMT

For your info, http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104

Re: Why does my phone keep losing its Wi-Fi connection

857077 — Wed, 02 Oct 2013 09:26:29 GMT

"For your info, http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104"

This is not a valid solution. None of the steps in the linked page are a proper fix to the fact the Sony Xperia SP will just drop wi-fi for seemingly no reason. I have tested with different routers, on different channels, with static and dynamic IP addresses, etc. The Xperia SP will just drop wi-fi altogether even with a good signal and the user has to turn wi-fi off then on to re-establish a connection.

Re: Why does my phone keep losing its Wi-Fi connection

gwhispererz — Wed, 02 Oct 2013 10:49:09 GMT

The link provided is merely the common problems and solutions for stated issue. Since none of the solutions works, send phone to your local service centre for examination.

Re: Why does my phone keep losing its Wi-Fi connection

stealthfighter — Thu, 03 Oct 2013 10:15:02 GMT

I agree with Kaiser_Soze's post. Poor useless wifi seems to have become Sony's unwritten trademark. The worse part is that their updates will only make things worse.

Re: Why does my phone keep losing its Wi-Fi connection

rogermontane — Fri, 04 Oct 2013 06:27:11 GMT

all the xperias sp have this problem, dont send it to a sony centre. its a waste of time cuz the problem will persist. Sony has to fix via software, but didnt do during the last 3 updates. so
.. will sony fix this? we cant know cuz sony dont reply in this forum. regards!

Re: Why does my phone keep losing its Wi-Fi connection

Johan — Fri, 04 Oct 2013 08:24:29 GMT

Just to clarify, do any of you have any battery enhancement app's or features activated? Such as Extended standby or Stamina mode?

Otherwise if you have checked all the tips in the Wi-Fi FAQ topic and also tried using another AP I suggest that you contact your local support team to have your phone examined and fixed at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Why does my phone keep losing its Wi-Fi connection

857077 — Fri, 04 Oct 2013 13:46:59 GMT

Speaking for myself, I do not have any battery enhancement apps or features active. I have checked all the tips in the Wi-Fi FAQ and tried other access points.

I am certain this is an issue with the model of phone, I read either here or elsewhere that someone who had rooted their phone found that Sony had set the db level for staying connected quite low and had modified the threshold himself to much improvement.

I am not willing to hand my phone over to the support team as I truly believe this is a model issue, not just my phone.

Re: Why does my phone keep losing its Wi-Fi connection

obsi — Tue, 07 Jan 2014 11:41:46 GMT

Just put the battery in "Stamina mode", turn off then turn on your screen, problem solved.

This is the only decent working solution I've found so far.

Hope it helps.

Yasuo

Re: Why does my phone keep losing its Wi-Fi connection

patc — Sun, 11 Jan 2015 17:12:14 GMT

Just tried puttting battery into stamina mode switching off and then on again as somebody suggested but didnt work still no connection. Most frutrating when it worked perfectly ok yesterday and I've only had it 2 days!!!!

Re: Why does my phone keep losing its Wi-Fi connection

AB65 — Tue, 06 Mar 2018 10:54:31 GMT

My Sony Experia Ultra (new Jan 2018) loses my wifi connection monthly despite being next to my hub and I have to go to Settings all over again. It is a big nuisance and an update needs to sort this as it affects my cam too.

Re: Why does my phone keep losing its Wi-Fi connection

AB65 — Tue, 06 Mar 2018 13:11:31 GMT

Still not solved despite the incorrect tick by Sony