topic Re: Xperia Go: Headphone jack problem in Other/General

Xperia Go: Headphone jack problem

Link-182 — Thu, 01 Aug 2013 00:22:12 GMT

Hi, so umm, recently my phone's headphone jack cover/lid became loose and now whenever I plug in my headphones to listen to music the sound comes from internal speakers. I have to press the jack as hard as I could just to listen to music with my headphones and whenever I try to put my phone in my pocket, the music pauses, I press the play button again but this time, the sound comes from the internal speakers. Is there anything to do in order to solve such problem? Please, don't tell me to contact Sony, because there isn't any Sony service centers where I live (Qatar)

Re: Xperia Go: Headphone jack problem

Uliwooly — Thu, 01 Aug 2013 00:25:40 GMT

repair your phone with either PCC or SUS, if that doesn't work then most likely its a hardware issue.

Re: Xperia Go: Headphone jack problem

Uliwooly — Thu, 01 Aug 2013 00:26:19 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Xperia Go: Headphone jack problem

Link-182 — Thu, 01 Aug 2013 00:32:07 GMT

@uliwooly actually, I think it doesn't have anything to do with the Android software. I mean, whenever i turn my headphone jack either clockwise or counterclockwise, the music stops playing. I press the play button again but the sound comes from the speakers not from the headphones. It's been like this since the headphone lid/door became loose and won't close. I really I hope someone could help me. I don't wanna buy a new phone since I'm broke at the moment

Re: Xperia Go: Headphone jack problem

Uliwooly — Thu, 01 Aug 2013 00:34:40 GMT

that's why I said if neither SUS or PCC work then it will show that its a hardware problem.

have you gotten your phone wet at all? check the flaps for a white rectangle if its pink or red then there's water damage.

Re: Xperia Go: Headphone jack problem

Link-182 — Thu, 01 Aug 2013 01:10:00 GMT

Yeah, I can see a white rectangle. It's the one made of rubber/silicon right? I can see a very small hole. And no, I believe I never got it wet. It was in my pocket and I wasn't using it for about 5 hours straight

Re: Xperia Go: Headphone jack problem

Uliwooly — Thu, 01 Aug 2013 01:13:30 GMT

the water damage indicator its quite small

Re: Xperia Go: Headphone jack problem

hawk236 — Sun, 20 Apr 2014 06:01:37 GMT

The same thing happens with me but when I connects headphone it doesn't recognize it and when I play music it's.internal speaker works, inorder to run my headphones I've yo connect my.headphones and than restart the mobile and after restart it plays music on my headphones only and for coming back to speakers I've to restart again by removing headphones, so please kindly help me what to do with it!!!
Thanks

Re: Xperia Go: Headphone jack problem

Benny — Wed, 23 Apr 2014 08:21:38 GMT

Something very similar happened to me as well lately... Basically, since that rubber band that seals the cover got lost somehow, not only I can't close the cover properly now, but everytime I want to listen to some music and the my headphones' jack gets pulled out just a tiny little bit, the music either stops or switches to internal speakers. And it drives me freakin' nuts because it really isn't that hard to get that jack plug moved out of place even a little bit. And yes, to get it back, I have to push it quite hard back.

Re: Xperia Go: Headphone jack problem

TheDevil — Sat, 21 Jun 2014 06:59:05 GMT

Guys, I had the same problem, so I took a torch, opened the headphone port's cap, the rubber band was stuck inside the port, so I pulled it out using a pin, and tadaa, it started working.

Re: Xperia Go: Headphone jack problem

silicongeranium — Sun, 18 Jan 2015 22:12:58 GMT

Thanks for this tip! I had a look with a torch and probed with a paperclip and found that the little o-ring seal from the port's cap was lodged deep in the jack. This explains why the cap stopped working as well. Too bad I ripped it off and threw it away a few weeks ago! At least my headphones work again 🙂

Cheers,

Craig

Re: Xperia Go: Headphone jack problem

XaviMG — Thu, 23 Feb 2017 17:55:34 GMT

Since no one seem to be providing any working solutions, don't know if its allowed on this thread but u can try the following(this will void your warranty if i'm not mistaken, but that is if u are into all that mumbo jumbo)

Did this on my sony xperia go.

1) I had the same problem on my xperia go (st271i), was using (stock rom)/firmware/build number 6.2.A.1.100_CE (android version 4.1.2 - Jelly Bean) when problem started. Here is what i did, i flashed the phone(Using flashtool) with (stock rom)/firmware ST27i_6.1.1.B.1.54_CE (android ver. 4.0.4 - Ice Cream Sandwich) and tested out the headphone jack and behold the jack was working as fine as can be.

2) But i like using my android 4.1.2 jelly bean (so used to it), so i flashed the phone again replacing the Ice Cream Sandwich to put back Jelly Bean. After that, when i tested the headphone jack, it was not working!! Hmmm baffling. So I downloaded the SoundAbout app from the playstore, and selected audio output from wired headphones for media, and now i can listen to music with my headphones on my Jelly Bean.

Now there are issues with SoundAbout like when u plug out the headphones, the app will still be configured to produce sound via the headphones and nothing gets played through the internal speakers as long as the app is running and is configured to play audio output from wired headphones.

a) U can change the audio output configuration to speaker when plug out headphones manually and do the reverse(change config to wired headphones) when u plug in the headphones. There is no denying how tedious this could be. OR to avoid constant changing u can just stop the app from running when plug out headphones but u will have to turn the app on when u need to plug in the headphones. Again still tedious.

b) This brings us to Tasker (u can download from playstore), an app u can configure to automatically shut/stop/terminate SoundAbout when u plug out the headphones and can automaticaly turn back on the app whenever u plug in the headphones. (Can't remember if rooting is required for this action, i have rooted my phone, check how to below if required).

For tasker tutorials for those just starting to use the app/beginners, check out this link.

So i came to a conclusion, my headphone jack was fine and it must be some software/firmware problem that people at Sony need to address. Coz why does one have go to all this trouble.

Anyway hope this helps guys and works 4 u, it is working 4 me!!

How to flash phone using flashtool

a) Download flashtool here

b) Download custom firmware for sony xperia (choose one specific to your phone) here

c) Get Tutorial here

d) Video tutorial here

How to root sony xperia go if required when using tasker

U need flashtool downloaded from link above

Get video tutorial for how to root here

When successfully done you will see the Superuser app or the SuperSU app in application list/menu.

Any questions just holla with reply option.