topic Star Battalion problems? in Other/General

Star Battalion problems?

Sun, 29 May 2011 20:24:43 GMT

I have downloaded the update,updated the play app and when i launch the game it says"sorry having trouble playing this video"?? Anyonbe else with this problem.Also I cannot remove it and try a new download of it.Help if possible? Thanks

Re: Star Battalion problems?

Uliwooly — Sun, 29 May 2011 20:39:05 GMT

you could repair your phone with Update Service and/or uninstall the app and reinstall it

Re: Star Battalion problems?

Sun, 29 May 2011 22:05:30 GMT

when u say unistall then reinstall,you r talking about the play app or the game? I didnt think u could uninstall the game?

Re: Star Battalion problems?

Uliwooly — Sun, 29 May 2011 22:10:50 GMT

you could uninstall apps and games but you have to root and then install Titanium backup, but repairing your phone with Update Service should solve this and other issues

Re: Star Battalion problems?

Sun, 29 May 2011 22:14:06 GMT

If I use update service i should back up everything 1st like u said in the thread? Correct?

Re: Star Battalion problems?

Sun, 29 May 2011 22:34:13 GMT

I have update service and done the update,it said that my phone doesnt need an update so I will check it now....crossing fingers!!!

Re: Star Battalion problems?

Uliwooly — Sun, 29 May 2011 22:38:35 GMT

yeah first backup everything

Re: Star Battalion problems?

Uliwooly — Sun, 29 May 2011 22:40:45 GMT

it will say that you don't need one, click on install it anyway

Re: Star Battalion problems?

Sun, 29 May 2011 22:47:18 GMT

no where to click that?

Re: Star Battalion problems?

Uliwooly — Sun, 29 May 2011 22:48:43 GMT

that's odd, on Update Service once you connected your phone on Safe Mode it will say you have the latest firmware and at the bottom right corner it should say Install

Re: Star Battalion problems?

Sun, 29 May 2011 22:53:20 GMT

ill try it again....

Re: Star Battalion problems?

Sun, 29 May 2011 23:01:45 GMT

nope,it doesnt have that in the lower right hand corner.

Re: Star Battalion problems?

Johan — Tue, 31 May 2011 14:08:40 GMT

I believe that a video file in Star Battalion is missing or damaged. I think the solution to this might be to clear this folder: PHONE CARD:\games\com.gameloft.android.GAND.GloftStsq.ML

And then start Star Battalion again. Now the game will have to download all data again.

Note that by doing this you'll loose your save games for Star Battalion.

Re: Star Battalion problems?

Tue, 31 May 2011 15:20:31 GMT

when u say "clear" this folder do u mean to delete the folder altogether? Or is there a way just to clear it? thanks. I have that folder right in front of me,just want to be sure which way i should go.

Re: Star Battalion problems?

Johan — Tue, 31 May 2011 15:24:46 GMT

Try to just delete the whole folder.

Then start the game again to download it's additional data.

Re: Star Battalion problems?

Tue, 31 May 2011 15:26:23 GMT

ok here goes....so far it is downloading the info again....fingers crossed

Re: Star Battalion problems?

Tue, 31 May 2011 15:36:19 GMT

Nope,it says the same thing,sorry video cannot be played.i have contacted gameloft and already have 1 response from them.Hopefully they can fix it or something?? thanks for ur help!

Re: Star Battalion problems?

Johan — Tue, 31 May 2011 15:39:03 GMT

Yes, I think you would have to raise this with Gameloft because it seems to be some other problem with the game.

Re: Star Battalion problems?

Wed, 01 Jun 2011 16:06:38 GMT

Gameloft said that there is nothing that could be done because the game was pre-installed.So they gave me 2 games in compensation.Im sad that I wont be able to play StarBatallion but the games I received are awesome!!