topic Re: OTA update not working in Other/General

OTA update not working

Fri, 27 May 2011 18:32:36 GMT

I am trying to do the update using wifi connection (since pc companion using mtp mode does not work since the last update) and I get a Coudl not connect to network error!

So I cannot update!

Any other pp works fine on wifi and 3g so it cannot be a connectivityproblem.

I am based in the UK

SE Support can you please take a look at this?

Thanks and best regards

Re: OTA update not working

Dr_Chris — Fri, 27 May 2011 18:42:29 GMT

http://www.sonyericsson.com/cws/support/softwaredownloads/xperiaarc?cc=gb&lc=en Have you tried updating by using the SE update service via a USB connection to a PC?

Re: OTA update not working

Uliwooly — Fri, 27 May 2011 18:55:44 GMT

most likely SE it's updating the servers, try Update Service or PC Companion

Re: OTA update not working

Fri, 27 May 2011 19:33:42 GMT

Hi As I have specified in the initial post I cant do it over USB because since companion upgraded to 2.0 the MTM does not work and the update only works on MTM when connected via usb.

I have tried a a few times in different times of the day!

Re: OTA update not working

Fri, 27 May 2011 20:05:33 GMT

Hi seems the update service wordks in a different way that the update ap in Pc companion... it at least tries to update the phone

But its still not working... not only that ... the phone does not boot anymore!!

Seems the phone has entered some mode that wont boot properly...

Any ideas?

Re: OTA update not working

Uliwooly — Fri, 27 May 2011 21:20:58 GMT

Use update service without your SD and SIM cards

Re: OTA update not working

Uliwooly — Fri, 27 May 2011 21:24:07 GMT

If you don't want to wait for the update you can flash it now http://talk.sonyericsson.com/message/78563#78563