topic Re: Back Button Problem in Other/General

Back Button Problem

santy1505 — Thu, 13 Jun 2013 17:37:10 GMT

i am using xperia s from last 1 year.i have back button issue in my phone since after i got my phone from service centre in vashi,india because of yellow tint on screen.the problem is, when i opened any app in my phone and press the back button key it brings me directly to android homescreen instead of taking to app tray and for some while the bottom of homesceen get disappeared.i thought it was software problem so waited to get jb update.after the jb update the problem is still present with back button.i have tried safe mode but issue is still there.please tell me what should i do. thanx in advance.

Re: Back Button Problem

Uliwooly — Thu, 13 Jun 2013 17:41:01 GMT

take your phone back to a sony repair center

Re: Back Button Problem

santy1505 — Thu, 13 Jun 2013 17:50:22 GMT

dude i have sended my phone 3 time for the servicing to sony service centre & completed 1 year warrenty ............... is this the strategy to earn money by service centre by providing the phone with new issues ....... i want answer from sony support team

Re: Back Button Problem

Uliwooly — Thu, 13 Jun 2013 20:06:59 GMT

you are not going to get a different answer as to see whats wrong with your phone someone has to see it in person, but if you must contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Re: Back Button Problem

JaketheHighland — Sun, 03 Jun 2018 10:29:52 GMT

Cant believe no thread, update or repair for this issue!! Get on it Sony!!! Will you blame it on Ericson? Its my dino Arc...