topic Re: Forgotten password in Other/General

Forgotten password

Fri, 01 Jul 2011 20:36:12 GMT

Really need some help, my 10yr old son has locked his experia x8 phone and can't remember his password... is there a way to bypass this, even if it means losing his content on the phone??

Re: Forgotten password

suze — Fri, 01 Jul 2011 20:46:03 GMT

Gotta love the kids.... exactly that problem that got me in to Android forums early last year!

OK so the easiest thing is to run a repair using either PC Companion or Sony Ericsson Update Service downloadable from here http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/1.689743?cc=gb&lc=en basically just select your phone type and follow the onscreen instructions.

This will wipe his phone memory but the content on the SD card will be safe. I hope he has a copy of his contacts either synced or copied on his sim or SD card.

If you need any further assistance, just shout!

Re: Forgotten password

Sat, 02 Jul 2011 08:03:28 GMT

Thanks Suze, will try that today and let you know, he'll be chuffed if I can fix it!

Re: Forgotten password

suze — Sat, 02 Jul 2011 09:00:25 GMT

No worries, let us know how you get on. I have forbidden my son from having a pattern lock on his phone ever since as either he would mess it up or nosey friends would try and get on his device and end up locking it entirely. I have never put one on any of my devices cos its a pain when it goes wrong! He did do me a favour tho in a round about way, as I ended up getting myself the X10 last June and haven't looked back!

Re: Forgotten password

Sat, 02 Jul 2011 14:08:59 GMT

All done! Thank you Suze you've made a 10yr old boy very happy.. not to mention his stressed out mammy!

Re: Forgotten password

suze — Sat, 02 Jul 2011 19:08:44 GMT

Yay, glad your little fella is happy, cos all us Mum's know.... a happy kid makes a happy Mum.