topic Why can't I access Google Play Store/ Gmail with WiFi? in Other/General

Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Thu, 11 Oct 2012 17:56:07 GMT

I can't access Google Play Store and Gmail with WiFi.

But I can access other applications with WiFi (which means WiFi is connected) and I can access both Google Play Store and Gmail with Data traffic- EDGE (which means my Google account is added properly).

I am facing this problem only recently (both apps used to work with WiFi before).

I have tried deleting cache and deleting app data, but problem still persists. Please help!

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Thu, 11 Oct 2012 17:58:14 GMT

download speedtest from the market and test your wifi

Bazinga, oh sheldon

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Thu, 11 Oct 2012 18:03:45 GMT

Thanks for your suggestion. Unfortunately I don't have any data left on my data plan and thus I can't access Play Store with EDGE. As I mentioned WiFi works fine with other apps.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Thu, 11 Oct 2012 18:09:52 GMT

ok open the browser > speedtest.net

it might be a bug, have you disable any apps? any taskillers or antivirus running?

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Thu, 11 Oct 2012 18:12:37 GMT

this might help

also check if your router has any restrictions

http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2651367

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Thu, 11 Oct 2012 18:19:18 GMT

Everytime I go to speedtest.net (using phone's browser or Dolphin Browser), Google Play pops up and never loads (the problem). Yes I'm using Avast.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Thu, 11 Oct 2012 18:24:27 GMT

repair your phone with SUS > do NOT install any app > uninstall mcafee > test your connection, so your connection was working at one time since you install avast.

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Thu, 11 Oct 2012 18:33:53 GMT

Interesting

I can't access the site http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2651367 with my PC. And I use my PC to create a hotspot and then connect to it using my Xperia U.

Now I wonder if it's a problem with my ISP.

Hope I'm not sounding stupid (unlike Shelly).

Another piece of info: I do receive mails properly on the Xperia U default 'Email' app using WiFi.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Thu, 11 Oct 2012 18:39:59 GMT

it might be a google server issue

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Fri, 12 Oct 2012 11:12:16 GMT

Google Play Store started working with WiFi today. Didn't do anything from my part. Guess it might have been a server issue. Thanks a bunch!

Re: Why can't I access Google Play Store/ Gmail with WiFi?

moneyeesh — Mon, 15 Oct 2012 17:02:08 GMT

I have the same issue....tried deleting data and cache...also tried uninstalling apps but to no avail

Anyone knows the problem here???what can be done to fix it?

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Mon, 15 Oct 2012 17:25:15 GMT

did you checked the suggestions above?

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Mon, 15 Oct 2012 18:02:38 GMT

My relief was short lived as the issue is back. Frustrating.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Mon, 15 Oct 2012 18:04:58 GMT

oh no

Re: Why can't I access Google Play Store/ Gmail with WiFi?

moneyeesh — Mon, 15 Oct 2012 18:21:32 GMT

havn't tried the SUS thing yet...because i am not really sure whether that will work because i haven't changed anything on my phone is last couple of days but it still stopped downloading apps yesterday. Another interesting thing is that I was able to download apps using my mobile network (2G) but it didn't worked when I tried using WIFI.......just out of curiosity,can this problem be because of the new version of play store that google has come up with???

FYI - I was able to download apps earlier using both mobile network and WIFI.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

Uliwooly — Mon, 15 Oct 2012 18:23:47 GMT

it could be just a temporary google issue

Re: Why can't I access Google Play Store/ Gmail with WiFi?

bazinga — Sat, 17 Nov 2012 06:31:40 GMT

The problem was with my ISP (WiFi hotspot), not with the phone or server.

Re: Why can't I access Google Play Store/ Gmail with WiFi?

dscotl — Mon, 29 Jul 2013 03:38:43 GMT

I was experiencing this and was puzzled. One one phone I could reach Play Store via WiFi and the other I couldn't. The phone that didn't work doesn't have a SIM card -- I am using it as a WiFi only device. Then it hit me...the time and date on the WiFi phone were not correct since it wasn't updating via the cell network. Secure (https) connections will reject connections if the time/date are off more than a little bit -- something about avoiding a 'man in the middle attack' as I recall. I set the time and date manually and it works fine!

Re: Why can't I access Google Play Store/ Gmail with WiFi?

buitendebox1 — Sat, 02 Aug 2014 06:59:00 GMT

Back up your phone's data to your PC or laptop. Return the phone to factory settings. Shut down and restart. Google Play should be accessible once you've selected the nearewst WIFI connection.