topic Re: Media Go won't Install in Other/General

Media Go won't Install

Mon, 30 Apr 2012 19:02:56 GMT

I am trying to install Media Go 2.1 on my newish HP Laptop that runs on Windows 7 so that I can transfer music files across to my new Experia Arc S phone. The installation begins and then fails each time with the following message: "There was an error installing the PlayStation(R)Store".

Unpacking the Media Go Installer

Installing PlayStation(R)Store for Media Go

There was an error installing the PlayStation(R)Store.

Click Cancel to exit.

I have disabled Kaspersky Internet protection and switched off the firewall, but it makes no difference. I also tried installing a lower version Media Go 1.7 and still received the same message.

Can anyone advise if they have had this problem and how they fixed it?
I have Windows Media Player, iTunes and other softwareon my laptop. Could they be affecting it?

Many thanks

Re: Media Go won't Install

uliwooly-wooly — Mon, 30 Apr 2012 19:04:34 GMT

you know, you don't need media go to transfer music, connect your Xperia S to your computer -> go to my computer -> Xperia S -> internal memory -> Music -> copy paste your music.

Re: Media Go won't Install

Mon, 30 Apr 2012 19:15:22 GMT

Thanks very much. A great answer that worked straightaway and so quick. Much appreciated.:smileyhappy:

Re: Media Go won't Install

uliwooly-wooly — Mon, 30 Apr 2012 19:28:11 GMT

Anytime, if you MUST use Media Go, restart your PC -> f8 -> safe mode -> try to install it there.