topic Re: X10 Mini Pro - latest fw update bugs in Other/General

X10 Mini Pro - latest fw update bugs

Mon, 14 Mar 2011 09:31:14 GMT

Hello,

I've just upgraded the phone with the automatic update, and I've found the following problems (not there before):

- whenever I save a message draft, and I try to open it with the keyboard out, the phone crashes. I have to open it with the keyboard in and then slide out the keyboard.

- first phone crash ever! Sliding keyboard while using the notes application

- the icons are moving by themselves. I have installed OfficeSuite Pro, and every time it and the OfficeSuite now included in the phone and the SIM Services, all these things go to the last application screen

Given these things, I ask how to restore the previous firmware version.

I really love this phone and I hope the updates won't get worst over the time ;-).

Thank you and best regards!

Enrico

Re: X10 Mini Pro - latest fw update bugs

Mon, 14 Mar 2011 09:32:34 GMT

I have to rectify the first bug: it's not the whole phone crashing. It's only the message box crashing. I have to push "force close" and reopen the message box.

Re: X10 Mini Pro - latest fw update bugs

gwhispererz — Mon, 14 Mar 2011 12:49:10 GMT

Since you are having those issues after an update, you can either do a Factory data reset or a Software Repair using PC Companion/SE Update Service.

Good luck.

Re: X10 Mini Pro - latest fw update bugs

Mon, 14 Mar 2011 16:00:09 GMT

The firmware update didn't solve anything, as I thought.

These are bugs introduced in the new version...

Do anyone knows a place where to report bugs?

Thank you!!!

Re: X10 Mini Pro - latest fw update bugs

KrazyD — Mon, 14 Mar 2011 16:01:08 GMT

Here is the right place to report bugs, I will pass on your concerns to the SEAnswers team!.

Re: X10 Mini Pro - latest fw update bugs

Mon, 14 Mar 2011 16:05:28 GMT

Thank you very much.

Here are the repeatable problems (rectified):

- whenever I save a message draft, and I try to open it with the keyboard out, the message box crashes, notifying me to force close. I have to open it with the keyboard in and then slide out the keyboard.

- the icons are moving by themselves at every shutdown. I have installed OfficeSuite Pro, and every time I shutdown the phone, it and the OfficeSuite now included in the phone and the SIM Services, all these things go to the last application screen

And this is not repeatable

- first phone crash ever! Sliding keyboard while using the notes application

I love this phone and hope next update will be error free.

Thank you and best regards

Enrico

Re: X10 Mini Pro - latest fw update bugs

Johan — Tue, 15 Mar 2011 11:58:32 GMT

I actually just tested what you are describing. And I can only reproduce the first one with entering a draft in open mode. This causes the messaging application to crash.

I will forward this further on to concerned team, but the solution for now is to enter the draft in closed mode. Then you can slide it up.

The other problems that you mentioned, I'm not able to reproduce those.

I've tested with the latest generic firmware.

2.1.1.A.0.6

So regarding the other problems I suggest a repair via PC Companion or a check by a service technician at a service location.

Re: X10 Mini Pro - latest fw update bugs

Tue, 15 Mar 2011 12:47:52 GMT

Hello Johan,

great work for the quick answer.

After reinstalling the software, I can't reproduce the other two problems neither.

Thank you very much

Re: X10 Mini Pro - latest fw update bugs

Fri, 16 Sep 2011 09:30:20 GMT

Hello Johan,

will be further updates released for this phone? The sms bug is still there... and I wasn't notified of more recent updates.

Can you tell me something?

Thank you and best regards