topic Can't update xperia on PC companion! in Other/General

Can't update xperia on PC companion!

Sat, 12 Nov 2011 17:42:35 GMT

Can anyone help me, when I go on to PC companion I follow the promps but for strange reason when I try to connect to the (MTP) Media Transfer mode PC companion say that It has lost connection!

Re: Can't update xperia on PC companion!

slimshaddy — Sat, 12 Nov 2011 17:51:52 GMT

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

update with this..

Re: Can't update xperia on PC companion!

Mon, 06 Feb 2012 18:24:41 GMT

I have the same problem... Can't update with pc companion, but i can't update with update service also. Pls help me...

Re: Can't update xperia on PC companion!

slimshaddy — Tue, 07 Feb 2012 12:03:21 GMT

why you cannot update..??

is your bootloader unlocked..??

what error is the software showing..??

Re: Can't update xperia on PC companion!

Tue, 07 Feb 2012 14:11:11 GMT

I don't know if my bootloader is unloked(how i can find this). I had the 0% baterry issue, the warranty repaired this. when i got my phone back, it was with android 2.3.3; i updated with wotan (is the only who works to update my phone). now i have android 2.3.4 with 4.0.2.A.0.42. pc companion give me the new update(4.0.2.A.0.62),buit i can't install; it say "failed, try again later"

Re: Can't update xperia on PC companion!

slimshaddy — Tue, 07 Feb 2012 15:13:43 GMT

ok try with a differnt pc and see if that works....

Re: Can't update xperia on PC companion!

Tue, 07 Feb 2012 16:21:51 GMT

I have same problem

Re: Can't update xperia on PC companion!

slimshaddy — Tue, 07 Feb 2012 17:30:50 GMT

thats odd , i think now you have to again get it checked by the service centre

Re: Can't update xperia on PC companion!

Tue, 07 Feb 2012 17:58:09 GMT

but tell me pls how can i check if my bootloader is unlocked

Re: Can't update xperia on PC companion!

Uliwooly — Tue, 07 Feb 2012 18:18:01 GMT

simple run SEUS or PCC and if you get a warning saying that you have a modified software then it is unlocked

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Re: Can't update xperia on PC companion!

Uliwooly — Tue, 07 Feb 2012 18:20:39 GMT

turn off your antivirus and/or firewall then try again with SEUS (not pcc)

btw did you restarted your computer after installing PCC and SEUS?

try that if it doesn't work then

restart your PC then press F8 and select safe mode -> turn off antivirus and/or firewalls -> run SEUS

Don't forget to mark the Correct Answers & Helpful Answers

Re: Can't update xperia on PC companion!

Wed, 08 Feb 2012 21:53:12 GMT

bootloader is locked (I don't have any advice that the software is modified). have tried both methods, not working.

Re: Can't update xperia on PC companion!

Uliwooly — Thu, 09 Feb 2012 19:23:58 GMT

can you try with a different Internet connection

Re: Can't update xperia on PC companion!

Fri, 10 Feb 2012 06:47:43 GMT

one more thing... my track id is not working, so my deduction is that i have an unlocked bootloader, but when i try to update it just says "update failed"

Re: Can't update xperia on PC companion!

Uliwooly — Fri, 10 Feb 2012 06:53:28 GMT

yeah indeed thats an indication that it is unlocked

this is how to lock your bootloader

http://forum.xda-developers.com/showthread.php?t=1134335

Re: Can't update xperia on PC companion!

Jawadkhalid89 — Fri, 10 Feb 2012 11:36:37 GMT

you must take care that your phone battery should be more than 50% otherwise it'll fail because i had also experienced this problem.... Try this i'm sure that you will be successful

Re: Can't update xperia on PC companion!

Fri, 24 Feb 2012 06:11:40 GMT

I had a similar problem updating my Xperia Arc S phone using PC companion. I then stumbled upon this thread while looking for info and downloaded the Sony Update software. The update works.

I then tried PC Companion on my new PC, which runs on Windows 7, and it's workly perfectly. Documented everything on this Sony Android update web page.

Re: Can't update xperia on PC companion!

Sat, 25 Feb 2012 07:30:52 GMT

I tried 3 times to relock the bootloader, not succefully

Now I have no method to update my phone

I have asked for help on xda forum, but no response.

Re: Can't update xperia on PC companion!

Uliwooly — Sat, 25 Feb 2012 07:36:34 GMT

did you tried this

http://talk.sonyericsson.com/thread/29197

Re: Can't update xperia on PC companion!

Sat, 25 Feb 2012 08:14:57 GMT

can I find what method was used to unlock my bootloader? If it was unlocked by omnia, can I relock it? What others methods are to unlock the bootloader?