topic Re: Internet connection after update in Android TV

Internet connection after update

Bps706 — Sat, 29 May 2021 14:56:53 GMT

Hello,

After updating to the latest software in March, I need to turn the TV off at the wall before it'll connect to the internet each time. Not even for long, switch off and instantly on again and then I can access Netflix etc. Any ideas why?

KDL-43WF663

Re: Internet connection after update

LightFoot — Sat, 29 May 2021 15:20:04 GMT

Hi @Bps706

If you don't get any answers here I would try the Other TVs community. Your TV is Linux, not Android (this community).

As a general glitch cure all, have you tried a Factory Reset. Note probably no need to switch off at the wall for a simple reset, try holding down the remote Power button until it reboots or prompts you to reboot.

How to perform a reset or a Factory Data Reset on a non-Android TV | Sony UK

Re: Internet connection after update

Bps706 — Tue, 01 Jun 2021 14:43:14 GMT

Thanks for your help, I'll give it a try.