https://community.sony.es/t5/android-tv/sony-remote/m-p/3802091#M54732 <P>What model TV do you have and what software version is it on?</P> Tue, 25 May 2021 14:35:38 GMT Joe_Dohn 2021-05-25T14:35:38Z https://community.sony.es/t5/android-tv/sony-remote/m-p/3801437#M54671 <P>Hi. I have a Sony android tv with a humax box. Whenever I watch Netflix or prime and then switch back to TV, my Sony remote won’t work. It won’t change tv channels, bring up the TV guide or go on to my recordings page. I have to use the humax remote for that. If I switch off the plugs for the humax and tv the Sony remote will work again until I play Netflix or prime again.&nbsp;<BR /><BR /></P> Sat, 22 May 2021 21:57:37 GMT https://community.sony.es/t5/android-tv/sony-remote/m-p/3801437#M54671 Chrisbould 2021-05-22T21:57:37Z https://community.sony.es/t5/android-tv/sony-remote/m-p/3802091#M54732 <P>What model TV do you have and what software version is it on?</P> Tue, 25 May 2021 14:35:38 GMT https://community.sony.es/t5/android-tv/sony-remote/m-p/3802091#M54732 Joe_Dohn 2021-05-25T14:35:38Z