topic Tv in Android TV

Tv

260101 — Mon, 16 Nov 2020 08:10:50 GMT

Hi my tv keeps randomly turning itself on at different times during the night -I tried disabling the chrome cast as suggested by someone on here but it still turned itself on again ?

Re: Tv

Joe_Dohn — Wed, 25 Nov 2020 16:16:13 GMT

Could you let us know the model number of your TV and the software version you have on it so we can try to help out?

Re: Tv

260101 — Fri, 27 Nov 2020 06:15:14 GMT

Hi it’s a KD-49XE8396 and version 8.0.0 hope this helps

Re: Tv

Joe_Dohn — Fri, 27 Nov 2020 16:45:58 GMT

You can make sure that the TV is up to date using the steps on the latest software download page.

Re: Tv

260101 — Fri, 27 Nov 2020 19:42:22 GMT

Hi I do update it -I will try again -the last time I tried it told me it had the latest version ! I just want to stop having to get up in the night to turn it off 🙁

Re: Tv

Joe_Dohn — Tue, 01 Dec 2020 15:37:27 GMT

The steps are on the same page as the update file. Hopefully, this will resolve it for you ^^

Re: Tv

260101 — Fri, 11 Dec 2020 18:57:16 GMT

Hi I tried to do an update but if told me I have the latest version 🤔