https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781807#M52988 <P>Why would I need to factory reset though?&nbsp;</P><P>Wouldn't that just erase everything I have on the tv and then make me reinstall the same update?</P> Tue, 09 Mar 2021 18:29:48 GMT ChrisDFC30 2021-03-09T18:29:48Z https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781507#M52966 <P>Since the last update on&nbsp;kd55xh8096bu the sound has been out of sync and everything is unwatchable&nbsp; anyone else having this issue?</P> Mon, 08 Mar 2021 21:22:30 GMT https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781507#M52966 ChrisDFC30 2021-03-08T21:22:30Z https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781568#M52969 <P>Have you done a factory reset after the update?</P> <P>If not I would recommend to do so.</P> Tue, 09 Mar 2021 07:50:12 GMT https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781568#M52969 Peter_S. 2021-03-09T07:50:12Z https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781807#M52988 <P>Why would I need to factory reset though?&nbsp;</P><P>Wouldn't that just erase everything I have on the tv and then make me reinstall the same update?</P> Tue, 09 Mar 2021 18:29:48 GMT https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781807#M52988 ChrisDFC30 2021-03-09T18:29:48Z https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781980#M52997 <P><a href="https://community.sony.es/t5/user/viewprofilepage/user-id/661747675">@ChrisDFC30</a>&nbsp;</P><P>&nbsp;</P><P>Yes, it will erase all your settings on the TV.</P><P>No, it won’t make you reinstall the same update, as this will survive the reset.</P><P><BR />(If you think about it, if updates got deleted, it would bust the software right back to the model year you bought the TV from).</P> Wed, 10 Mar 2021 12:23:40 GMT https://community.sony.es/t5/android-tv/kd55xh8096bu/m-p/3781980#M52997 royabrown2 2021-03-10T12:23:40Z