topic Betreff: Latest software update and TV Guide in Android TV

Latest software update and TV Guide

GeoffW1953 — Mon, 08 Feb 2021 13:40:50 GMT

Hi, I updated to the latest software version a few days ago. Another user said BBC iPlayer didn't work and was advised to do a restart. I did this and iPlayer and itv hub now work once the code is entered on the BBC and it accounts. However a really useful feature on the tv guide has disappeared. Before the update you could go back 7 days and when choosing a BBC or ITV programme it would automatically invoke iPlayer or it hub and play your selected programme. You can't now do this. Most disappointing!

Regards

Geoff

Betreff: Latest software update and TV Guide

Peter_S. — Mon, 08 Feb 2021 13:56:06 GMT

Hi Geoff,

Our engineers are aware of this and a support article should be released soon.

Cheers

Peter

Betreff: Latest software update and TV Guide

GeoffW1953 — Mon, 08 Feb 2021 14:00:55 GMT

Thanks for the prompt reply Peter, good news,

Regards

Geoff

Betreff: Latest software update and TV Guide

dog-man — Tue, 09 Feb 2021 10:42:22 GMT

Can I ask if the engineers are also going to do something about the loss of the BBC text service since the software update?