topic Re: No BBC text service KD43XH8196 in Android TV

No BBC text service KD43XH8196

1Deedee — Mon, 14 Dec 2020 16:03:16 GMT

Brand new TV. Updates all loaded. Tuned in. No BBC text or red button service! I know its still there as on old Sony TV. Please tell me what I need to do. Thanks.

Re: No BBC text service KD43XH8196

Win_88 — Thu, 17 Dec 2020 18:22:03 GMT

Try removing the aerial cable from the TV, perform Digital Auto Tuning (no channels will be found obviously but that's ok), then reconnect aerial and tune again.

Win_88

Re: No BBC text service KD43XH8196

simonis2310 — Tue, 20 Apr 2021 08:37:48 GMT

removing the aerial didn't work please can you suggest something else. thanks

Re: No BBC text service KD43XH8196

HannahEd01 — Wed, 21 Apr 2021 13:30:47 GMT

Hi simonis2310, assuming it's the same TV (Correct me if I'm wrong),check the following link:

https://www.sony.co.uk/electronics/support/articles/00257438

Re: No BBC text service KD43XH8196

simonis2310 — Sat, 24 Apr 2021 10:16:40 GMT

Hi Hannah

sorry my tv is ag9 55 inch model. I did try removing the aerial etc but that did not work. my other older models still have the bbc text service